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Our business transformation experts frequently share insights generated from questions and experiences we have sourced from organizational leaders all around the world.
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Here's Why Big 4 Consulting's Transformations Keep Losing and Science Keeps Winning
If business transformation were a college course, most Fortune 500 companies would still be retaking it. Despite billions of dollars spent each year on consultants, technology, and change initiatives, approximately 70% to 80% of major transformations still fail to achieve their intended outcomes ( McKinsey & Company, 2023 ). It is not due to a lack of intelligence, commitment, or effort. The problem lies in the operating logic behind the transformation itself. Big 4-style tr
Jackson Pallas, PHD + DBA
7 min read


7 Reasons Why PMOs Keep Failing (Spectacularly) at Business Transformation & How to Fix Them for Good
There is a quiet epidemic within modern enterprises that no one seems to discuss. The Project Management Office, once seen as the dependable backbone of execution, has quietly become one of the most common points of failure in large-scale business transformation. Across industries, fewer than one in three transformations achieve their intended outcomes (McKinsey, 2023; Deloitte, 2024). PMOs, designed to prevent precisely this kind of chaos, often become architects of it. The
Jackson Pallas, PHD + DBA
5 min read


AI Transformation: The Science Behind This Technological Paradigm Shift and Its Implications on Leadership
Every few decades, a technology emerges that compels organizations to reassess their approach. The Internet connected the world’s information. Cloud computing connected the world’s systems. Artificial intelligence connects the world’s cognition. Yet while previous revolutions redefined scale, AI redefines speed. The rate at which machine intelligence can analyze, learn, and decide now exceeds the rate at which most organizations can interpret. In systems science, this is refe
Jackson Pallas, PHD + DBA
6 min read


Supply Chain Transformation: The Science Behind Why, Now, Resilience Beats Efficiency
Supply chains have evolved into living, breathing ecosystems that span continents, digital networks, and complex behavioral relationships. Such complexity is no longer linear; it is exponential. A single factory shutdown in one region can send ripple effects across thousands of organizations within days. McKinsey’s State of Supply Chain Resilience Report (2024) found that over 70% of global companies faced a major disruption in the last two years, yet only 31% achieved inten
Jackson Pallas, PHD + DBA
6 min read


Digital Transformation: The Science Behind Turning Information Into Intelligence
Once, a woman stepped into her new role as Chief Digital Officer at a global manufacturer, she was armed with what most would call an enviable toolkit: modern cloud architecture, real-time dashboards, and a data lake deep enough to drown in. Yet when the CEO asked a seemingly simple question, “Which of these initiatives is actually creating value?” the room fell silent. That silence was not incompetence. It was a symptom. It reflected what research from Deloitte and MIT Sloan
Jackson Pallas, PHD + DBA
5 min read


HR Transformation: The Science Behind How to Re-Engineer a Human Engine, Successfully
The Paradox of the People Function : Every organization claims that people are its greatest asset; yet, HR, the function responsible for unleashing that asset, is often the least evolved. While marketing adopts analytics, operations automates, and finance masters forecasting, many HR teams still operate on intuition and inherited processes. Transformation has become an HR slogan, not an HR system. Fewer than 35% of HR transformations sustain impact beyond two years ( McKinsey
Jackson Pallas, PHD + DBA
5 min read


IT Transformation: The Science Explaining Why CIOs Sit at the Eye of the Digital Storm
If the Chief Technology Officer is the architect and the Chief Data Officer is the cartographer, the Chief Information Officer (CIO) is the air traffic controller, balancing mission-critical operations, ensuring nothing collides midair, and keeping a complex network of systems running on time. But in an era where technology evolves faster than most organizations can rewire their thinking, CIOs do not just manage information systems; they manage organizational cognition . The
Jackson Pallas, PHD + DBA
6 min read


Tech Transformation: The Science Behind Why Cognition Matters More Than Coding
Technology may power modern enterprises, but transformation lives or dies by the minds guiding it. The paradox facing most Chief Technology Officers is that they are hired to design systems that never fail. Still, transformation experts know that all systems eventually fail, and also that truly optimized systems can learn and self-correct faster than the environment changes. That contradiction explains why even world-class CTOs can quietly undermine their own transformation e
Jackson Pallas, PHD + DBA
5 min read


Product / GTM Transformation: The Science Behind Why Product-Market Calibration Is Mission Critical
Innovation is not the same thing as progress. Most companies build faster, launch bigger, and pivot harder, yet still miss the market. Product and go-to-market (GTM) transformations fail not because teams lack vision, but because their organizational cognition fails to evolve in parallel with customer reality. Science explains why. Complex systems fail in predictable ways: when feedback loops are slow, when bias skews interpretation, and when internal learning cycles lag behi
Jackson Pallas, PHD + DBA
5 min read
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